PRIVACY POLICY
This Privacy Policy describes how Bukes Salon Spa ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
CANCELLATION AND NO-SHOW POLICY
This policy is being disclosed to you, the cardholder, to comply with Card Brand requirements informing you of the following specifications related to canceling services that are being booked with Bukés Salon Spa. By booking an appointment through Online, by phone or in person you are acknowledging your understanding of the policy, the requirements, and are subject to the following terms:
Appointments can be canceled by you, the cardholder, without a cancellation fee being applied if commenced a minimum of 24-hours before the scheduled start time of your appointment.
If you, the cardholder, cancel your appointment with less than 24-hours notice per this policy; it is considered a “Late-Cancellation” and is subject to a fee of up to 100% of the scheduled service(s).
If you, the cardholder, do not contact the business to cancel your appointment with a minimum of 24-hours notice and/or No-Show for your appointment; you are subject to a fee of up to 100% of the scheduled service(s).
Late appointment arrivals impacting the completion of service are subject to being charged the full price of the scheduled service(s) to the cardholder.
As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.
To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.
Applicable taxes and fees will be retained and remitted.
Contact Us:
If you have any questions or concerns about our Privacy Policy and Cancellation Policy or our data practices, please contact our corporate office at:
Bukes Salon Spa
151 Ann Street Clarendon Hills, IL. 60514
Telephone: +1 (630) 325-6069
Email: haircut@bukesalon.com